Hiring for Lead Caregiver
Full Time • Hybrid - US
Babette Home Care is a unique and dependable personalized first-class approach to home care. Our goal is to keep patients safe, happy, and independent in their own homes. Our services cater to each individual's unique needs, providing top-quality care.
Role Description
The Lead Caregiver will act in a dual role capacity, supporting both the office, caregivers, and clients with daily/operational needs. Duties will consist of meeting/greeting new clients and caregivers at introductions, covering caregivers' vacations and sick calls, mentoring and shadowing new caregivers, and supporting the Operations team with projects, as assigned. The position is full-time (40 hours per week). This is a great position for someone who likes some variety and spontaneity in their day.
Primary Responsibilities:
1. Support & Supervise Caregivers
- Guide and mentor new or less experienced caregivers
- Answer questions or assist with issues during shifts
- Ensure team members follow the care plan properly
- Address and resolve conflicts or concerns within the caregiving team promptly and professionally
- Collaborate with the administrative team to address logistical and organizational aspects of caregiving services
2. Communicate with the Office & Clients’ Families
- Report changes in client condition or concerns to the care coordinator or supervisor
- Maintain professional and respectful communication with family members and clients
- Maintain open and transparent communication with clients, their families, and the caregiving team.
3. Maintain Accurate Documentation
- Ensure all required care notes are completed thoroughly and on time
- Assist others with proper note-taking if needed
- Confirm caregivers clock in/out properly
- Keep accurate records of client care activities, including daily logs, medication administration, and any incidents.
4. Ensure Quality of Care
- Monitor that the care plan is being followed
- Identify areas where care can be improved
- Step in if a caregiver is late, unavailable, or needs backup
- Conduct regular quality assurance checks to ensure that caregiving services align with established standards and regulations
- Ensure the safety and comfort of the client
5. Training & Support
- Help train new hires or provide hands-on shadowing
- Share best practices and offer encouragement to the team
6. Emergency Response
- Be prepared to handle urgent client issues
- Know the proper steps for reporting incidents or concerns
- Act as a point of contact for any issues or emergencies that may arise during the caregiving process.
7. Technology Skills
- Experience with Google Workspace
- Experience with Microsoft Office
- Familiarity with scheduling or care apps
- Basic Canva skills for creating visuals, reports, or documentation
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.
Required Skills and Qualifications:
- High school diploma or equivalent
- Graduate of a State-approved CNA program or currently maintains CNA license
- Currently hold a CNA/HHA license in Massachusetts
- Must maintain an active license in good standing throughout employment
- Make independent decisions when circumstances warrant such action
- Exhibit excellent customer service and a positive attitude towards patients
- Maintain professional working relationships with all associates, vendors, etc
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Flexible schedule
- Health insurance
- Referral program
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Application Question(s):
- Are you able to be on call for any emergency or "call-out" shifts?
- Are you able to work full-time between the hours of 9am-5pm?
Experience:
- Caregiving: 3 years (Preferred)
License/Certification:
- CNA (Required)
- Driver's License (Preferred)
Ability to Relocate:
- Boston, MA: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Flexible work from home options available.
Compensation: $19.00 - $23.00 per hour
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)